Terms of service

Terms of Service

Last Updated: July 16, 2026

Welcome to PokémonWorld. These Terms of Service describe the rules, conditions, and responsibilities that apply when you access or use our website and purchase products from our online store.

By visiting our website, creating an account, placing an order, or using our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Information

This website is operated by:

Business Name: PokémonWorld

Email: contact@pokemonworld.shop

Phone: +1 (479) 345-1674

Address:
4420 Harry Place
Charlotte, NC 28202
United States

Throughout these Terms of Service, the terms "we," "us," and "our" refer to PokémonWorld.

2. Website Use

By using our website, you agree that you will:

  • Use the website only for lawful purposes.

  • Provide accurate and complete information when placing orders.

  • Not attempt to interfere with the operation, security, or functionality of our website.

  • Not use our website to engage in fraudulent, abusive, or illegal activities.

We reserve the right to refuse service, restrict access, or cancel orders if we believe a customer has violated these terms.

3. Products and Product Information

PokémonWorld makes every effort to provide accurate information about our products, including:

  • Product descriptions

  • Images

  • Prices

  • Availability

  • Product specifications

However, we do not guarantee that all information is completely accurate, current, or free from errors.

Product images may vary slightly from the actual item due to:

  • Manufacturing updates

  • Photography conditions

  • Screen settings

  • Packaging changes

We reserve the right to correct errors, update information, change prices, or modify product availability at any time without prior notice.

4. Orders and Purchases

When you place an order with PokémonWorld, you agree that:

  • All information provided during checkout is accurate.

  • You are authorized to use the payment method provided.

  • You accept responsibility for reviewing your order before completing payment.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. PokémonWorld reserves the right to accept or decline any order.

Orders may be canceled or refused in cases including:

  • Suspected fraud

  • Incorrect pricing information

  • Inventory errors

  • Unauthorized transactions

  • Violation of these Terms of Service

5. Pricing and Payments

All prices displayed on our website are subject to change without notice.

Payment must be completed before an order is processed and shipped.

We may use third-party payment processors to securely handle transactions. PokémonWorld does not store complete payment card information on our servers.

6. Shipping and Delivery

Shipping and delivery are handled according to our Shipping Policy.

Delivery times are estimates and are not guaranteed. PokémonWorld is not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Customs procedures

  • Holidays

  • Incorrect customer-provided information

Customers are responsible for providing accurate shipping details during checkout.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Return & Refund Policy.

Customers must follow the required procedures and conditions described in that policy.

Certain products may not be eligible for return, including opened collectible products or items that have been used or damaged after delivery.

8. Intellectual Property Rights

All content available on the PokémonWorld website, including:

  • Text

  • Graphics

  • Images

  • Website design

  • Logos

  • Original materials

is protected by applicable intellectual property laws.

Pokémon-related trademarks, characters, names, and other intellectual property belong to their respective owners, including The Pokémon Company, Nintendo, Creatures Inc., and Game Freak Inc.

PokémonWorld is an independent business and is not affiliated with or officially endorsed by these companies unless explicitly stated.

Unauthorized use of protected materials is prohibited.

9. User Accounts

If you create an account with PokémonWorld, you are responsible for:

  • Maintaining the confidentiality of your account information.

  • Keeping your password secure.

  • All activities performed through your account.

You agree to notify us immediately if you suspect unauthorized access to your account.

10. Third-Party Services

Our website may include third-party services, including:

  • Payment providers

  • Shipping companies

  • Analytics services

  • External links

PokémonWorld is not responsible for the availability, security, or content of third-party services.

Use of third-party services may be subject to their own terms and privacy policies.

11. Limitation of Liability

To the maximum extent permitted by law, PokémonWorld shall not be responsible for:

  • Indirect or consequential damages

  • Website interruptions

  • Technical failures

  • Shipping delays caused by third parties

  • Losses resulting from misuse of products

Our responsibility is limited to the amount paid by the customer for the relevant purchase, where permitted by applicable law.

12. Disclaimer of Warranties

Our website and products are provided on an "as available" basis.

PokémonWorld does not guarantee that:

  • The website will always operate without interruption.

  • All information will always be accurate.

  • Products will meet every individual expectation.

Consumer rights provided by applicable laws remain unaffected.

13. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you have read and accepted our privacy practices.

14. Changes to These Terms

PokémonWorld reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately after being posted on this page. Customers are encouraged to review these terms periodically.

15. Governing Law

These Terms of Service are governed by the applicable laws of the United States and the State of North Carolina.

Any disputes arising from the use of this website or purchases made through PokémonWorld will be handled according to applicable legal procedures.

16. Contact Information

For questions regarding these Terms of Service, please contact:

PokémonWorld
Email: contact@pokemonworld.shop
Phone: +1 (479) 345-1674

Address:
4420 Harry Place
Charlotte, NC 28202
United States