Privacy policy

Privacy Policy

Last Updated: July 16, 2026

At PokémonWorld, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Business Name: PokémonWorld

Email: contact@pokemonworld.shop

Phone: +1 (479) 345-1674

Address:
4420 Harry Place
Charlotte, NC 28202
United States

2. Information We Collect

When you use our website, we may collect different types of information, including:

Personal Information

Information that can identify you, such as:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Account information

  • Order history

  • Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Website activity and preferences

This information helps us improve website performance and customer experience.

3. How We Use Your Information

PokémonWorld may use your information for the following purposes:

Order Processing

We use your information to:

  • Process and fulfill purchases

  • Confirm orders

  • Arrange shipping and delivery

  • Provide order tracking information

  • Process payments

Customer Support

We use your information to:

  • Respond to questions and requests

  • Provide assistance with orders

  • Resolve issues or complaints

Website Improvement

We may use collected information to:

  • Improve website functionality

  • Analyze customer preferences

  • Enhance products and services

  • Improve user experience

Communication

With your permission, we may send:

  • Order confirmations

  • Shipping updates

  • Important service notifications

  • Promotional messages and offers

You may unsubscribe from marketing communications at any time.

4. Payment Information

Payments are processed through secure third-party payment providers.

PokémonWorld does not store complete payment card details on our servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted third parties, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Customer service tools

These providers only receive information necessary to perform their services.

We may also disclose information when required by law, legal requests, or to protect our rights and prevent fraud.

6. Cookies and Tracking Technologies

PokémonWorld may use cookies and similar technologies to:

  • Remember customer preferences

  • Improve website functionality

  • Analyze website traffic

  • Provide a better shopping experience

You can adjust your browser settings to control or disable cookies. However, disabling cookies may affect certain website features.

7. Data Security

We take reasonable security measures to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We keep personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Meet legal and accounting obligations

When information is no longer needed, it will be securely deleted or anonymized when appropriate.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Ask questions about how your information is used

To make a privacy request, please contact us using the information below.

10. Children's Privacy

PokémonWorld does not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us improperly, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services.

PokémonWorld is not responsible for the privacy practices, content, or security of external websites. We encourage customers to review the privacy policies of any third-party services they visit.

12. Changes to This Privacy Policy

PokémonWorld may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Customers are encouraged to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

PokémonWorld

Email: contact@pokemonworld.shop

Phone: +1 (479) 345-1674

Address:
4420 Harry Place
Charlotte, NC 28202
United States